OVATION Receives “Promising” Rating in Leading Industry Analyst Firm’s MarketScope for Telecom Expense Management

OVATION Receives “Promising” Rating in Leading Industry Analyst Firm’s MarketScope for Telecom Expense Management

OVATION Receives “Promising” Rating in Leading Industry Analyst Firm’s MarketScope for Telecom Expense Management

Cornelius, NC, July 13th, 2009 – OVATION Wireless Management, the only wireless-exclusive provider of telecom expense management (TEM) solutions owned and operated entirely by wireless carrier veterans, announced it received a “Promising” rating in Gartner’s MarketScope for Telecom Expense Management report. Gartner invited 145 vendors providing TEM solutions from various geographies to participate in the MarketScope study, and chose 45 vendors for rating in the MarketScope.

According to the Gartner report, “Expenses related to telecommunications and business networks continue to be a key area for cost optimization. Businesses of all sizes can benefit from using telecom expense management (TEM) applications or transferring the processes of managing telecom expenses to a growing number of capable providers.”

“We are honored to have the level of participation we received from our clients and also for them to communicate such positive reviews” said OVATION CEO, Randall Light. “We believe the Gartner report emphasizes our drive for customer satisfaction and that has always been our top priority. We are focused on delivering comprehensive wireless expertise that brings the highest value and bottom line results to our customers. Their comments reinforce our core strategy of listening to the voice of the customer for service and technology offerings. We have worked hard to build a strong foundation and a powerhouse team of seasoned wireless carrier veterans that bring unmatched industry experience to work on behalf of each client relationship. We continue to focus on innovative solutions, customer satisfaction programs, and new offerings that allow our clients to fully leverage our extensive wireless domain expertise.”

Evaluation criteria for this MarketScope report included business model, customer experience, innovation, product/service, operations, sales execution/pricing and overall viability. The 2008 MarketScope for Telecom Expense Management was authored by Eric Goodness, Phillip Redman, Elia San Miguel and Lisa Unden. It was published on June 22, 2009 and is available at www.gartner.com

OVATION specializes in Wireless Expense Management and utilizes its proprietary Magellan software platform to find and execute meaningful savings for their clients. OVATION also provides outsourced equipment and service procurement support, provisioning, asset management, help desk services, VIP care, and wireless contract compliance. They manage wireless services end-to-end and literally eliminate the need for complex training, in-house wireless expertise or staffing. OVATION does not sell wireless service, equipment, or accessories, nor do they receive any compensation from the wireless carriers in any form whatsoever. OVATION is totally unbiased and neutral with regard to their client recommendations and work diligently with the best interests of the client in mind.

About the MarketScope
The MarketScope is copyrighted 2009 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

OVATION Wireless Management contact:
Lee Newman