Customized Mobile Device Purchasing Portal
Mobile Enterprise Security and Efficiency Begin by Equipping Employees with the Correct Set of Wireless IT Assets
OVATION Wireless Management streamlines the process of helping IT organizations equip employees with the correct set of Smartphones, wireless devices, tablets, applications, services, accessories and carriers with a customized mobile device purchasing portal. OVATION utilizes ecommerce best practices to deliver a superior experience for your employees, including an order review, order approval, order confirmation and order status notifications.
Only the Approved Catalog of Smartphones, Tablets, Applications, Services, Accessories and Carriers are Revealed to Each Employee
Starting with your wireless policy and a comprehensive understanding of which approved mobile devices, services, applications and accessories should be offered to each type of employee, OVATION establishes the correct catalogue for each employee based on your contracted wireless carriers.
By importing your corporate hierarchy into the OVATION platform on defined intervals, each employee will receive access to the approved mobile device catalogue based on the approved set of devices.
In addition, administrators have access to the complete catalogue and the credentials to order on behalf of other employees in the organization.
Complete Visibility into the Smartphone and Tablet Order Status Prevents Calls into the IT Help Desk
Each order placed through the OVATION customized mobile device purchasing portal is date and time-stamped and tracked in the system. Administrators and employees alike are kept up to date on the status of each order via email notifications. In addition, when the device is shipped, employees will receive a notification with a tracking number from the corresponding shipping carrier. These notifications put employees at ease and reduce calls into the IT help desk inquiring on the status of orders. Finally, OVATION sends custom documentation to each end user pertaining to carrier services and activation instructions.
Mobile Device Management (MDM) Provisioning for Each Mobile Device
In addition to streamlining the process for equipping employees with the correct set of mobile IT assets, the OVATION customized mobile device purchasing portal ensures that each mobile device is configured with the correct MDM solution. It is important that employees understand that their device will be setup with the mobile device security and management required by your corporate policy.
OVATION's Customized Procurement Portal Supports Your Wireless Policy and Corporate Brand
The OVATION customized mobile device purchasing portal is configured so each employee must comply with your wireless policy prior to the completion of each transaction through the portal. Each transaction and employee's acceptance of the wireless policy are stored in a report that is easily accessed by administrators.
In addition, the OVATION customized mobile device purchasing portal can be is setup with your corporate brand and colors to establish a trusted environment for employees to place their orders with confidence.
OVATION's Approval Workflow Streamlines Transactions Placed in the Customized Procurement Portal.
OVATION also implements a custom approval workflow to support the transaction process based on your corporate hierarchy and defined employee types and approving managers.
As a best practice, we recommend that you create an approval process based on the roles within your organization. With each role you will then define the appropriate mix of Smartphone, tablet, applications, services and accessories. Some employees simply need to extend their day and have access to corporate email and/or data after hours. Other employees are classified as road warriors and often require a robust set of mobile resources to get their jobs done. OVATION's mobile enterprise experts can help you define the best set of employee classes and the corresponding mobile IT resources.
OVATION defines an approval workflow based on your company's corporate wireless policy. When an employee requests something that falls outside of the approved mobile equipment set it is flagged and brought to the attention of the approving managers to ensure that the rationale for the purchase is valid.
The Final Approval Sets In Motion the Process for Rapidly Equipping End-Users with Approved Mobile Devices.
Once the final approval is confirmed then OVATION starts the process of ordering, shipping and activating the device with the appropriate carrier, with the approved services and applications. The order is then closed upon successful confirmation by the end user.
Contact OVATION for help equipping your mobile connected workforce.